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Housing FAQ

General Apartment Information & FAQ

NOSM University provides a variety of fully furnished shared housing in various communities. Most will consist of 2, 3- or 4-bedroom apartments or houses.  All NOSM U Housing is shared and mixed gender. Housing will be located approximately 2-3 km’s from the main hospital or clinic site within the community. Guests will receive detailed housing information sheets upon confirmation of their stay. Here are a few facts that will help you prepare. We are looking forward to having you stay with us!

If you require special accommodation, please contact your program coordinator before your placement(s) are confirmed.  

COVID-19 Pandemic Updates?

Please refer to NOSM University’s COVID -19 site for all NOSM updates or contact housing@nosm.ca for additional information.

What does fully furnished mean?

Apartments will have well equipped kitchens with most kitchen items such as dishes, glassware, cutlery, and small appliances. Items such as brooms and vacuums for tidying will be included as well. Each bedroom will have bedding, bath linens and will have a personal study area.

What do I need to supply?

Guests are required to bring all personal products. Your clothing and all personal items, food and other sundry such as paper towels, garbage bags, light bulbs, soap etc. will be your responsibility

Are the apartments cleaned?

Yes. NOSM University has cleaners that come in before and after each guest. However, during the stay you are expected to keep the apartment tidy and to leave it in the same way that you found it in, including disposal of your garbage and recycling on a weekly basis.

How do I pay my housing fees?

If fees are required, you will be notified of the amount when you are sent your housing confirmation letter within 4-6 before the start date of your placement. Fees can by cheque, money order or e-transfer payments. 

Is it possible to get housing fees reimbursed?

As housing fees are attributed 4-6 weeks before the start date of the placement, fee reimbursements are not applicable. Fee reimbursement for Housing will only occur if NOSM University cancels the placement or housing reservation due to unforeseen circumstances. If a learner chooses to perform a cancellation of their placement (6 weeks or less), housing fees are forfeited as refunds are not applicable. 

Can I bring my pets?

No. Unfortunately, NOSM University cannot allow anyone to bring pets due to severe allergy concerns of other learners, as these are shared accommodations.

Is there parking?

Parking is available at most locations, but may be subject to lease agreements, cost and availability. Details will be available and provided in your housing confirmation letters.

How do I receive mail while on placement away from my homebase?

We recognize that learners may need timely access to mail while they are away from their homebase on placement. It should be noted that Housing does not oversee or intentionally provide mailboxes as part of arranging housing. Canada Post Boxes are a convenient and secure means for learner to receive mail.

It is recommended that learners purchase a temporary PO Box from Canada Post for the duration of their stay.

Key Considerations:

  • Canada Post has  a multitude  of convenient locations and has a presence in all of our communities and many are accessible 24/7.
  • As learners would be required to complete a mail re-direction form, any unclaimed mail would be the responsibility of Canada Post and be returned to the learner’s permanent address.

What happens if something is damaged or broken within the unit?

It is anticipated that everything should be in good working order and available for your use within the housing unit. However if something breaks or does not work while you are in occupancy we kindly ask that you report this to housing@nosm.ca as soon as possible. We will work with you to replace the item in the most convenient manner. We very much appreciate our learners keeping us appraised of current living conditions within the unit.

How long can I stay in NOSM University housing?

Housing is booked specifically in accordance with the placement. In general, housing reservations will include the following:

  • Day before the placement 
  • Length of the placement
  • Day after the placement ends

This will allow learners to arrive the day prior to their placement and leave the day after their placement without having the worry about attending their clinical placements the same day.

** If learners have concerns regarding entering or exiting Housing please contact housing@nosm.ca to discuss further.

*Special Ontario Inter-University Agreement may apply.

Who do I contact if I have a special accommodation for housing?

Please contact your Program Coordinator or Learner Support Services (learnersupportservices@nosm.ca).

If you have reviewed the NOSM University Housing Policy and the FAQ’s and still have questions, please send us your inquiry here: